Privacy Policy

Effective Date: June 1, 2026

S & R Carpet & Floors (“S & R Carpet & Floors,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, SandRFloors.com. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information in two ways: information you voluntarily provide and information collected automatically through your use of our website.

Information You Provide

You may voluntarily provide information when you:

Request a flooring estimate
Contact us through our website
Schedule an appointment
Request product information
Visit or contact our showroom
Call or email us
Submit questions or feedback

This information may include:

Name
Email address
Phone number
Mailing or project address
Company name (if applicable)
Information about your flooring project
Any additional information you choose to provide

Providing this information is voluntary, but it may be necessary for us to respond to your request.

Information Automatically Collected

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referring website
General geographic location
Date and time of your visit
Website interactions

This information helps us improve our website and better understand how visitors use our services

How We Use Your Information

We use your information to:

Respond to inquiries
Provide estimates and consultations
Schedule appointments
Recommend flooring products and services
Improve customer service
Improve our website
Analyze website traffic
Measure advertising effectiveness
Communicate with you regarding your request
Maintain website security
Comply with legal obligations

We do not sell your personal information.

Cookies and Tracking Technologies

SandRFloors.com uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember website preferences
Analyze website traffic
Measure advertising performance
Improve website functionality
Personalize content and advertisements

You may disable cookies through your browser settings. Doing so may affect certain website functionality.

Google Analytics

Our website uses Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information including:

Pages viewed
Device information
Browser type
Approximate location
Time spent on pages
Navigation paths

Google Analytics uses cookies to generate reports that help us improve our website and customer experience.

To learn more, visit Google’s Privacy Policy.

Google Ads

We use Google Ads and Google conversion tracking to measure advertising performance.

Google may collect information regarding:

Advertisement interactions
Website visits
Conversion events
Device information

Google may also use remarketing technologies to display advertisements to users who have previously visited our website.

You can manage Google’s advertising preferences through your Google account.

Meta (Facebook & Instagram) Pixel

Our website uses the Meta Pixel to help measure advertising performance and improve marketing campaigns on Facebook and Instagram.

The Meta Pixel may collect information including:

Pages viewed
Actions taken on our website
Device information
Browser information

This information helps us understand advertising effectiveness and deliver more relevant advertisements.

Google Maps

Our website may include embedded Google Maps to help visitors locate our showroom and service area.

Using embedded Google Maps may allow Google to collect certain technical information in accordance with Google’s Privacy Policy.

Contact Forms

When you complete a contact form or request a quote, we collect the information you submit in order to:

Respond to your inquiry
Provide pricing information
Schedule appointments
Follow up regarding your flooring project

We retain this information only as long as reasonably necessary for business purposes or as required by law.

Email Communications

If you contact us by email, we may retain your correspondence to assist with your request, improve customer service, and maintain business records.

If you subscribe to marketing communications, you may unsubscribe at any time using the unsubscribe link included in our emails.

Phone Communications

If you contact us by telephone, we may maintain records of your inquiry, project information, or appointment details to better serve you.

If call tracking technology is used to evaluate advertising performance, information may be collected solely for business analytics and customer service purposes.

Third-Party Service Providers

We work with trusted third-party providers who assist us in operating our website and business.

These providers may include services related to:

Website hosting
Website maintenance
Analytics
Advertising
Email communications
Customer relationship management (CRM)
Form processing
Mapping services
Spam prevention
Security monitoring

These providers receive only the information reasonably necessary to perform their services.

How We Share Information

We do not sell or rent your personal information.

We may share information:

With service providers assisting our business
To comply with legal obligations
To protect our legal rights
During a business transfer, merger, or acquisition
With your consent

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no website or electronic transmission can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

Respond to inquiries
Complete requested services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Your Privacy Choices

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Object to certain processing activities
Withdraw consent where applicable
Request information about how your data is used

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include:

Knowing what personal information is collected
Requesting deletion of personal information
Requesting correction of inaccurate information
Requesting access to collected information
Limiting the use of certain sensitive personal information where applicable
Exercising these rights without discrimination

S & R Carpet & Floors does not sell personal information as defined under California law.

International Visitors

Although our services are intended primarily for customers in the United States, visitors from other countries may access our website.

If you access our website from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Where applicable, we will process personal information in accordance with applicable privacy laws.

Children’s Privacy

Our website is intended for adults seeking residential or commercial flooring services.

We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will promptly delete it.

Third-Party Websites

Our website may contain links to third-party websites, including flooring manufacturers, financing providers, social media platforms, and other resources.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact S & R Carpet & Floors using the contact information provided on the Contact page of SandRFloors.com.

Your Consent

By accessing or using SandRFloors.com, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein.